Our Commitment to Privacy (“B2R,” “we,” “us,” or “our”) believes that the responsible use of personal information is critical to the continued success of mobile commerce and the Internet. While you may access our apps on your mobile device (“App”) and most areas of our site(s) on the World Wide Web (“Site”) without submitting any personal data, there are certain areas of the App and/or Site that request specific personal information including but not limited to name, phone number, e-mail address and payment information. Our intent is to allow you as much control as possible over your personal information. This Privacy Policy explains how B2R collects, stores, and uses your information. If you have objections to the Privacy Policy, you should not access or use the App and Site. This Privacy Statement (“Statement") applies to persons anywhere in the world who use our apps or services (“Services”) to request transportation, delivery, or other on-demand services (“Users”).

Data Protection Safe Harbor

B2R adheres to the "safe harbor" framework that resulted from the European Commission's Directive on Data Protection. For more information about safe harbor, please see the following website (not affiliated with B2R): If you have any questions or concerns about B2R's compliance with the safe harbor principles, please direct them to: Entity Collecting Personal Information Personal information on this Site is collected by

What Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide. Depending on the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. Other types of activities during which we may collect information, including personal information in some cases, include:

Driver Information

In order to drive for B2R you may be required to provide information about your employment history, criminal background, medical suitability to drive / be insured to drive, and any other information reasonably necessary for B2R to determine if your appropriateness as a driver, and driver insurance, such as social security number, and other identification information such as driver license / passport number.

Payment, Collection, and Credit Card Information

In order order to make facilitate payments between riders and drivers we collect (through a PCI- compliant third-party service) credit card and other payment information from riders and payment collection information, such as bank account information from drivers.

Geo-Location Information

When you use the Services for transportation or delivery, we collect precise location data about the trip from the B2R app used by the Drivers and Riders. If you permit the B2R app to access location services through the permission system used by your mobile operating system, we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.

Contacts Information

If you permit the B2R app to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection.

Transaction Information

We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.


There are two types, variable and quoted.

Variable Fares. Variable fares consist of a base charge of On-board fee - $0.89, Per mile fee - 0.59, and Per minute fee - $0.22. For extremely short rides, minimum fares may apply. The passenger then has the right to increase or decrease the amount based on what they are willing to offer for their bid. Please know that we use our own GPS data from the Driver’s phone to understand the distance for your ride. We cannot guarantee the accuracy or precise placement of the data.
Quoted Fares. In many cases Bid2Ride will quote you a Fare at the time of your request. The quote fare is based on On-board fee of - $0.89, Per mile fee of - 0.59, and Per minute fee of - $0.22. If during your ride you change your destination, make multiple stops, or attempt to abuse the Platform, we may cancel the fare quote and charge you a variable fare based on the time and distance of your ride. Quoted Fares may include the Fees and Other Charges below, as applicable.

Fees and Other Charges.

Trips to and from Dulles International (IAD) and Reagan National (DCA) airports are subject to a $4.00 surcharge. The fare includes a "DC Fee" remitted to the District of Columbia for trips originating within the District.

Trips to and from the Citi Open are subject to a $1.50 event fee at all times.
Applicable tolls and surcharges may also be added to your fare.

Usage and Preference Information

We collect information about how you and site users interact with our Services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers. To learn more about these technologies, please see our Cookie Statement, below.

Device Information

We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

Telecom Data

Our Services facilitate communications between Users and Drivers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.

Server Logs

Our Web server automatically recognizes the visitor's domain name, browser type, operating system, entry page, exit page, and average time on the Site. This information is used for internal purposes only in helping us improve our Site and better your overall experience. Additionally, when you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.

Online Forms

We may use online forms in several areas of our Site. All information provided by the visitor is voluntary, but required to access certain Services, with information requested generally including name, address, company, and e-mail. We may sometimes use this information to contact users for marketing, sales, service and support purposes, as described below in the section titled “Use of Your Information.”


The App and Site may have voluntary questionnaires designed to solicit visitor feedback. Users remain anonymous unless they choose to provide their name and e-mail address. Information is used to improve the Site, provide a more engaging and useful experience for Site users, and for sales and marketing purposes.

Contest & Promotions

When you enter a contest or other promotional feature, we may ask for your name, mailing address, and e-mail address so that we can administer the contest and notify winners.

Tracking Data

Download the Bid2Ride app to become a rider or a driver.

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